Terms of service
OVERVIEW
Welcome to Madame Soulière. The terms “we”, “us” and “our” refer to Madame Soulière. Madame Soulière operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Madame Soulière is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or managed by you.
To use the Services, including browsing our online stores or purchasing products or services, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you are fully authorized to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, we cannot guarantee that your device’s display of colors or product appearance will be accurate, as this may vary depending on your screen, settings, and configuration.
We do not warrant that the appearance or quality of products or services purchased by you will meet your expectations or exactly match the representations shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Madame Soulière reserves the right to accept or decline any order at its sole discretion, for any reason. An order is not considered accepted until payment has been received and processed and you have received order confirmation.
Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted. If we cancel or do not accept an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are governed exclusively by our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
Prices in our online stores may differ from prices in physical stores or third-party platforms. Promotional offers may be subject to additional terms, which will prevail in case of conflict with these Terms.
You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account information, including email address and payment details, to complete transactions and contact you as needed.
You represent and warrant that:
(i) the payment information you provide is accurate and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges incurred will be honored by your payment provider; and
(iv) you will pay all charges, including shipping and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control.
Title and risk of loss pass to you once the products are handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services, including but not limited to trademarks, logos, text, images, graphics, reviews, videos, audio, and their arrangement, is the property of Madame Soulière or its licensors and is protected by U.S. and international intellectual property laws.
These Terms grant you a limited, non-commercial license to use the Services for personal purposes only. You may not reproduce, distribute, modify, display, or exploit any content without prior written permission.
All rights not expressly granted are reserved by Madame Soulière.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided “as is” and “as available,” without warranties or conditions of any kind.
Your use of optional third-party tools is at your own risk and subject to the terms of those providers.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Madame Soulière is powered by Shopify. However, all purchases are made directly with Madame Soulière. Shopify is not responsible for any aspect of transactions between you and Madame Soulière.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
SECTION 11 – FEEDBACK
By submitting feedback, you grant Madame Soulière a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such feedback for any purpose.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, transmit malware, collect personal data, or engage in harmful or abusive behavior.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time. Obligations incurred prior to termination shall survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Madame Soulière and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Madame Soulière and Shopify from claims arising from your breach of these Terms or violation of law.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Madame Soulière is based, without regard to conflict-of-law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Madame Soulière
📧 hello@madamesouliere.com